Shipping policy
Last updated: April 2026
Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Custom (Print-on-Demand) orders may require 3–5 additional business days for production.
Shipping Time
- Standard delivery: 7–14 business days depending on your location.
- Delivery times may vary due to customs clearance, holidays, or carrier delays.
Shipping Rates
- Shipping costs are calculated at checkout based on your location and order weight.
- Free shipping may be available on qualifying orders (check current promotions).
Order Tracking
- Once your order ships, you will receive a tracking number by email.
- You can track your order directly on our website or the carrier's website.
International Shipping
- We ship internationally. Import duties and customs fees are the responsibility of the customer.
- Hosobo is not responsible for delays caused by customs.
Lost or Delayed Packages
If your package is lost or significantly delayed, please contact us at support@hosobo.com and we will work with the carrier to resolve the issue.